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Why Three in One

Warranty and Remake Policy

No warranty terms are published here yet, because publishing terms that have not been written and approved would misstate what a practice is entitled to.

Requesting an adjustment or remake review

  1. 01Contact the laboratory and describe what you are seeing clinically.
  2. 02The lab reviews the original records and the case documentation.
  3. 03The lab confirms whether an adjustment, a remake review or a return is appropriate.
  4. 04If a return is needed, the lab issues a return authorisation and instructions.
  5. 05The outcome and any changes are documented on the case.

Start an adjustment or remake conversation

Talk to our lab

For written warranty, remake and return-authorisation terms, speak with the Three in One Dental Designs team directly and we will answer for your specific case.

Contact the laboratory

Warranty terms for your account

  • Warranty period per product type
  • What is covered and what is excluded
  • Remake eligibility conditions
  • Charges, if any, for out-of-scope remakes
  • Return shipping responsibility
  • Escalation path and response targets

Policy integrity

Policies from any other laboratory brand are not reused here, and no imported policy text will have its legal meaning changed during migration.